Network Voice | 9 to 12 years | Mumbai, Bengaluru & Pune
Capgemini
2 - 5 years
Mumbai
Posted: 23/06/2025
Job Description
Job Description
Experience in designing; implementation; optimization; and maintenance of our voice communication systems.The ideal candidate will have extensive experience in VoIP; PBX systems; SIP trunking; and unified communications platforms; along with a deep understanding of both on-premise and cloud-based voice solutions.Experience in voice communications; with a focus on VoIP; PBX; SIP; and Unified Communications technologies.Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions.Expertise in troubleshooting voice call routing issues; call quality problems; SIP trunking; and integration with other systems.Strong experience with voice network architecture; including call flows; numbering plans; and voice routing.Solid understanding of network fundamentals (TCP/IP; DNS; DHCP; VLANs) and how they relate to voice and multimedia communicationsLead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms.Primary skillsExperience in designing; implementation; optimization; and maintenance of our voice communication systems.Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms.Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions.Secondary skillsProven ability to manage and support mission-critical voice systems and services with a focus on reliability and performance.Collaborate with cross-functional teams to design and implement solutions that integrate voice systems with other business-critical applications and services.Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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